We’re looking forward to hearing from you.
Before getting in touch, please make sure that your inquiry isn’t already answered on our
Frequently Asked Questions page or in the Serial Numbers and Insurance Valuation details below
All Serial Number Inquiries:
Please visit our Serial Number Look-up Page to find the date of manufacture of your Heritage Haynes Flute made between 1900-2005.
The information contained here is exactly the same information which we hold at Haynes - there are no further resources for serial number look-up with regard to specification of Heritage Haynes Flutes.
Please also note that we are unable to assist in the sale or purchase of Heritage Haynes Flutes. It is our company policy to refrain from commenting or speculating on these matters.
We thank you for your understanding.
Insurance Letters:
Insurance letters outlining the “new-for-old” replacement value for all Haynes instruments are available at no charge. Requests are processed once per week. These letters are in no way an official valuation of a flute, and simply outline what the equivalent new Haynes model would cost for insurance purposes.
Contact jmaglitta@wmshaynes.com with:
- Serial Number(s)
- Address to be listed on the appraisal
- 3-4 clear, well-lit photos showing the instrument’s serial number, keywork, engravings (if applicable), etc.
Wm. S. Haynes Co. is not able to provide statements of current market value for pre-owned Haynes instruments. If you are interested in selling or obtaining a valuation for a Haynes instrument, please contact the Authorized Haynes Dealer nearest to you.
We kindly request that inquiries are sent only to one Haynes representative.
please do not send Identical inquiries to multiple addresses
As this ultimately slows down the prompt delivery of the requested information to you.
If your inquiry needs to be redirected, please be assured that we will do so internally.
General Inquiries & Customer Service (start here)
Juliet Maglitta (Acton, MA)
Customer Service Representative
Phone (Workshop): 978-268-0600
Phone (Direct): 978-881-5831
Email: jmaglitta@wmshaynes.com or info@wmshaynes.com
US/North America
Korinne Smith (Rochester, NY)
Sales Manager
Phone (Direct): 978-541-8236
Email: ksmith@wmshaynes.com
Blair Mothersbaugh (he/him) (Acton, MA)
Wholesale Accounts Manager | Retail Sales
Phone (Direct): 978-541-8308
Email: blair@wmshaynes.com
Europe/Asia/Australia
Gareth McLearnon (Strasbourg, FRANCE)
European Artist-in-Residence
Marketing & International Sales Manager
iPhone: +33 (0)7 67 26 67 33
Email: gareth@wmshaynes.com
Repair Inquiries
Cody Bolton (Acton, MA)
Flute Technician
Phone: 978-268-0600
Email: repairs@wmshaynes.com
Workshop Address
68 Nonset Path
Acton, MA 01720
United States of America
Phone: 978-268-0600
Email: info@wmshaynes.com
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